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Latest RG News

[TUTO] Quotas

IT Insights
image tutorial RG System Quotas In this new tutorial, we see how to implement your RG System quotas that will allow you to track consumption in order to invoic...

[TUTO] Open a trial

IT Insights
image tuto RG System Open a trial As an introduction to this playlist, here is our tutorial : How to open a free trial with RG System. Sébastien teaches you s...

Monitor to become proactive

Success Stories
Monitor to become proactive Prevent issues and alert its customers, those are ISAGRI stakes. Based in Tillé since 1983, ISAGRI Group, that currently e...

[NEW IN TOWN] Welcome Benoît - Chief Product Officer

RG Office
[NEW IN TOWN] Welcome Benoît - Chief Product Officer We are thrilled to welcome Benoît RÉBUS as our new Chief Product Officer! Originally from the Parisian area where he grew up...

A centric and easy-to-use RMM tool

Success Stories
A centric and easy-to-use RMM tool Solveo Developpement has one goal: make its IT infrastructure management easy thanks to a centric and user-friendly interface....

Release Note - May 2020

RG Dev'
RG System Release Note Check out the new features developed over the past few weeks by our awesome Team!   1 - Remote access made easy In the cur...

[WEBINAR] How to remote work with RG System?

Webinars
image RG System webinar Thursday, April 9 - 4 PM (CEST) Presented by Julien We are compelled for almost 3 weeks now to work from home to ensure o...

[TUTORIAL] Remote Work with RG System

IT Insights
Image tutorial doing remote work with RG System Today, we discuss how to offer remote work to your customers who need to access their jobs from the office ! Sébastien in this...

Release Note - 02/11/20

RG Dev'

[NEW IN TOWN] Welcome Alix - Digital Acquisition Manager

RG Office
[NEW IN TOWN] Welcome Alix - Digital Acquisition Manager We are happy to welcome Alix DAUBAN as our new Digital Acquisition Manager! Alix comes from beautiful Camargue and first sta...

[NEW IN TOWN] Welcome Arnaud - MSP Specialist

RG Office
[NEW IN TOWN] Welcome Arnaud - MSP Specialist We are happy to welcome Arnaud DEQUATREMARE as our new MSP Specialist! Arnaud arrived in sunny Montpellier 25 years ago to f...

Meet our new EMEA Sales Specialist !

RG Office
Meet our new EMEA Sales Specialist ! We are pleased to welcome Julien FRANCOUAL as EMEA Sales Specialist! Graduate of EURIDIS school, a business school specialized...

Meet our new Developer!

RG Office
Meet our new Developer! We are pleased to welcome Quentin DREYER as developer! Engineer in IT Science and Management, graduate of Polytech' Montpellier...

Meet our new Developer!

RG Office
Meet our new Developer! We are pleased to welcome Estèphe BOUVET as our new Developer! Graduate of EPITECH since 2016, Estèphe has several professional...

Release Note - 16/09/19

RG Dev'
Release Note - 16/09/19 New features are coming!   1 - Search Engine A new agent search engine has been released. You will be able to search for...

Release Note - 10/07/19

RG Dev'
Release Note - 10/07/19 New features are coming!   1 - First steps: guided tour of the Dashboard In order to support new users in their first mo...

Meet our new Customer Technical Coordinator!

RG Office
Meet our new Customer Technical Coordinator! We are pleased to welcome Matthieu HULEUX as a Customer Technical Coordinator! With 10 years of experience in customer relation...

Release Note - 06/13/19

RG Dev'
Release Note - 06/13/19 New features are coming!   1 - Say hello to Zendesk! We've been re-thinking our helpdesk process for the past few week...

Meet us at iTech Montreal!

Events
Meet us at iTech Montreal! RG System North American team is going to attend  Montréal iTech event that will take place in June 20th at “ Palais des congrè...

Meet our new Office Manager!

RG Office
Meet our new Office Manager! We are pleased to welcome Nadine PILOTE as our Office Manager! After more than 20 years of experience in leading operations in...

[EVENT] Meet us at Dell Technologies World!

Events
[EVENT] Meet us at Dell Technologies World! After completing a European Tour with no less than 10 Dell Technologies Forum dates, the team is glad to come back to Vegas and...

Release Note - 04/17/2019

RG Dev'
Release Note - 04/17/2019 New features are coming! 1 - Automation - Scheduled Actions Following our customers feedbacks on the use of the feature...

Meet our new DevOps!

RG Office
Meet our new DevOps! We are pleased to welcome Frank FIDANZA as our new DevOps ! Just graduated from the EPSI Montpellier where he got an engineerin...

Meet our new Traffic Manager!

RG Office
Meet our new Traffic Manager! We are pleased to welcome Erika RAPSON as our new Traffic Manager! After 8 years of experience in the world of digital marketin...

Meet our new Sales Assistant!

RG Office
Meet our new Sales Assistant! We're pleased to welcome Veronica HARBUZ as our new sales assistant! Originally from Moldova, Veronica holds a master degree in...

[TIPS & TRICKS] New Dashboard Interface: say hello to the V3!

IT Insights

4 good reasons to monitor your IT through the Cloud

IT Insights
4 good reasons to monitor your IT through the Cloud How to perfectly combine old and new? Managing one’s IT environment is not always an easy job when it comes to remaining at the...

Make IT infrastructure management easy with RG System!

IT Insights
Make IT infrastructure management easy with RG System! Don't have time to monitor your information system? Watch this video. You are super busy. Daily tasks of maintenance, dat...

RG System becomes a Dell EMC Tech Connect Select Partner

RG Office
RG System becomes a Dell EMC Tech Connect Select Partner After becoming a Gold Partner on the Cloud Service Provider & Strategic Outsourcer stack in 2018, RG System is now an official...

An effective alternative to assure the continuity of your IT services

IT Insights
An effective alternative to assure the continuity of your IT services Alexandre Loubignac, Managing Director at Groupe Delta – client of ours – and I had the pleasure to be Forbe’s guests for their...

Meet our new ISV Manager!

RG Office
Meet our new ISV Manager! We’re really pleased to welcome Laurent Casse as our new ISV Manager ! After graduating in International Business at the IAE of...

RG System opens a technical support department for North America!

RG Office
RG System opens a technical support department for North America! Since November 2018, Jessica SANCHEZ has been in charge of Technical Support in Canada! Thanks to 12 years of experience on th...

The quality of RG's support in 2018

RG Office
The quality of RG's support in 2018 The technical support by RG System When you choose a software solution, you tend to think in terms of features and benefits,...

RG celebrates its 10th birthday!

RG Office
RG celebrates its 10th birthday! There are some milestones that are more important than others: on November 10, 2018, RG System has celebrated its 10 years birt...

Meet RG System at Legaltech New York!

Events
Meet RG System at Legaltech New York! RG System is happy to start 2019 with its first participation to Legaltech show in New York City onJanuary 29-31!  Legaltech...

Meet our new EMEA Sales Manager!

RG Office
Meet our new EMEA Sales Manager! We are pleased to welcome Alicia Lacombe-Battesti as our new Area Sales Manager! Originally from Corsica, Alicia is a graduate...

[TUTO #4] How to create an alert policy?

IT Insights
[TUTO #4] How to create an alert policy? As a user of our RG System solution, you want to discover our latest features or deepen your knowledge of the Dashboard? We are...

Our new Sales Area Manager!

RG Office
Our new Sales Area Manager! We are pleased to welcome Julien VERET as our new Sales Area Manager for the Quebec region! He started his professional career...

[TUTO #3] Native Remote Control - NRC

IT Insights
[TUTO #3] Native Remote Control - NRC As a user of our RG System solution, you want to discover our latest features or deepen your knowledge of the Dashboard? We are...

[TUTO #2] MS SQL

IT Insights
RG System Tutorial MS SQL As a user of our RG System solution, you want to discover our latest features or deepen your knowledge of the Dashboard? We are...

RG Dev' October 2018

RG Dev'
RG Dev' October 2018 Your monthly recap of the features developed by the RG Team!   Release note from October! 1 - Backup optimal schedule...

[TUTO #1] Current data

IT Insights
RG System Tutorial As a user of our RG System solution, you want to discover our latest features or deepen your knowledge of the Dashboard? We are...

Meet our new web developer!

RG Office
Meet our new web developer! We are pleased to welcome Christophe BENNOURINE as our new web developer teammate! Beginning his career in the tourism sector,...

Enjoy the benefits of a strong and evolving solution

Success Stories
Enjoy the benefits of a strong and evolving solution Easy Service Informatique is a human-sized, multi-expertise company that offers its services to SMEs in Paris and Île-de-France...

Join RG System on the Dell Technologies Forum EMEA Tour!

Events
Join RG System on the Dell Technologies Forum EMEA Tour! Following our participation to this year Dell Technologies World in Las Vegas, we started a tour in June in Lisbon to showcase...

Meet our new web developer!

RG Office
Meet our new web developer! We are pleased to announce a new Web Developer at RG with Maxime BERTRAND ! With 2 years of experience in web development, Maxi...

Meet our new Test, Recipe and Validation Manager!

RG Office
Meet our new Test, Recipe and Validation Manager! We are pleased to announce the arrival of Soizic PERRAIS as Test, Recipe and Validation Manager! She reinforces the #TeamDev an...

RG Dev' June 2018

RG Dev'
RG Dev' June 2018 Your monthly recap of the features developed by the RG Team!   Release note from June! Backup, reports and automation, here...

Our first corporate video is out!

RG Office
Our first corporate video is out! We are super proud and happy to share with you our world, our solution and our team through this video produced by Satellite Mu...

Enjoy a unified ITSM solution for more proactivity and efficiency

Success Stories
Enjoy a unified ITSM solution for more proactivity and efficiency Groupe Delta was looking for an easy-to-use and centralized solution to grant visibility on monitored IT infrastructures to its...

Meet our new Support Technician!

RG Office
Meet our new Support Technician! We are happy to welcome Jessica SANCHEZ as our new Support Technician! True film lover, she loves the authenticity of VO movies...

RG System becomes Dell EMC Gold Partner!

RG Office
RG System becomes Dell EMC Gold Partner! After a 2 years partnership, RG System is now an official Dell EMC Gold Partner on the Cloud Service Provider & Strategic Outso...

RG Dev' March 2018

RG Dev'
RG Dev' March 2018 Your monthly recap of the features developed by the RG Team!   Release Note from March Remote access, Hyper-V and backup con...

RG System renews its ISO 9001 certification!

RG Office
RG System renews its ISO 9001 certification! At RG System, we have always made a point of honour to ensure that our services are constantly in tune with what our customers...

Meet our new Business Developer!

RG Office
Meet our new Business Developer! We are happy to welcome Khalil BENDJELLOUL as our new Business Developer teammate in Canada! He is going to reinforce the Sales...

Meet our new Sales Assistant!

RG Office
Meet our new Sales Assistant! We are happy to welcome Coraline HUMBERT as our new sales assistant teammate! She is going to reinforce the Sales Team, being t...

RG Dev' January 2018

RG Dev'
RG Dev' January 2018 Your monthly recap of the features developed by the RG Team!   Release Note from January A promise is a promise so let's sta...

The quality of RG's support in 2017

RG Office
The quality of RG's support in 2017 When you choose a software solution, you tend to think in terms of features and benefits, but not necessarily in terms of maint...

RG Dev' of December & Overview of 2017

RG Dev'
RG Dev' of December & Overview of 2017 Your monthly recap of the features developed by the RG Team !   2017 : RG's features in 4 seasons 2017 is ending with mild...

It's official: we settled in Toronto, Canada!

Press
It's official: we settled in Toronto, Canada! Toronto, October 2017 French RG System (Septeo Group) brings its North American HQ to Toronto RG System has recently announ...

Success Story - Matoto Technologies

Success Stories
Success Story - Matoto Technologies Hello James! First of all, can you tell me more about your job, what is Matoto Technologies doing? Matoto Technologies is a Ma...

RG Dev' September 2017

RG Dev'
RG Dev' September 2017 Your monthly recap of the features developed by the RG Team!   News from September! Wait, what? Summer is already over? To h...

SaaS, BaaS and IaaS: a bilateral partnership between POST Luxembourg and RG System.

Success Stories
SaaS, BaaS and IaaS: a bilateral partnership between POST Luxembourg and RG System. A two-sided commercial and technological partnership With the will to adopt a Cloud approach for its IT product portfolio an...

Meet our new developer!

RG Office
Meet our new developer! We are happy to welcome Sebastien GEAY as our new developer teammate! After several work experiences in video games, CMS design...

RG Dev' July 2017

RG Dev'
RG Dev' July 2017 Your monthly recap of the features developed by the RG Team!   News from July! Summer has finally arrived and while heat is...

Success Story - OnSwitch

Success Stories
Success Story - OnSwitch Hello Xander! First of all, can you tell me more about your job, what is OnSwitch doing? OnSwitch is a Toronto based Managed...
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